12 Aug 2025
At Mahalo, we are committed to ensuring that our Credit Union partners receive the exceptional level of service and functionality they deserve, mirroring the quality of service they provide to their own members.
With the robust capabilities of the KeyStone core, it is essential to harness its full potential, enabling seamless, real-time connectivity between your members and the core platform.
Our mission at Mahalo is to bridge that gap, delivering an integrated experience that enhances member engagement and operational efficiency.
“Throughout the entire process, Mahalo has kept us abreast of all the implementation nuances, which is paramount to a successful product launch. We discovered that our teams are culturally aligned and have established a truly collaborative partnership. Their hands-on approach has led them to meet and exceed all of our deliverable deadlines, as well as achieve an excellent implementation.”
"We greatly enjoy collaborating with Mahalo and admire their partnership mentality, which has enabled us to seamlessly work hand-in-hand. Their team is incredibly approachable and friendly and strongly aligns with the culture we’ve cultivated within our organization.”
"We wanted a partner that was honest, led with clear, frequent communication, and was as excited as we were about collaborating around a shared vision. From the start, Mahalo brought a high level of transparency and passion to our partnership discussions. "
"Mahalo is a true partner who understands our credit union’s vision and shares our commitment to enhancing member experiences through seamless digital interactions. Among the many providers we considered, Mahalo stood out with its clean, intuitive interface and dedication to giving us improved data control."
"The Mahalo team has been outstanding to work with—highly responsive and adaptable to our needs as we navigate our digital transformation. As we strive to maintain our competitive edge, Mahalo’s platform will deliver the latest technology and innovations. Their commitment to reliable service is invaluable, especially as we continue to grow and expand our membership base"
"Mahalo’s culture and credit union-focused approach set them apart from the other vendors we reviewed. We wanted a partner that not only understands our members’ needs but also actively collaborates with us to enhance their experience. Mahalo’s team is accessible, engaged, and dedicated to innovation, working alongside us to scale and seamlessly integrate more third-party services. Their willingness to listen, adapt, and co-create solutions ensures that our evolving digital strategy aligns with our long-term vision of continuously expanding our offerings to better serve our members."
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Taking our digital member experience quantum leaps forward was our experience and reward that we got when becoming an early adopter with Mahalo Banking.
Park Community CU
In the past, we have worked with vendors who have over committed to providing services for us and our members, and then under-performed in the delivery. It is refreshing to work with a team that is credit-union first and was able to meet each of our expectations, on time and without issue. We look forward to a long and successful partnership with Mahalo.
Rocky Mountain Credit Union
The Mahalo conversion was a monumental success. Their credit union experience allows us to share a common language and when we talk thru a custom program, MAHALO can speak our language. Truly a great partner and looking forward to many years of success!
Dover FCU
Jason Whitsell
CIO
Erin Johnston
VP of Product Change
Travis Frey
CIO
We're credit union people helping credit unions. With over 200 years combined experience working for credit unions, the credit union industry is part of our DNA. We know the frustrations caused by poor service from a vendor that is felt by your membership. As a CUSO, we know that you deserve the same level of service you provide your members. We're ready to partner with you to make that happen.
“Mahalo not only impressed us with their responsiveness, straight-forward pricing, security and affordable digital banking experience for all size credit unions, they also have in-depth knowledge of our Corelation Keystone core system, which was a big differentiator for us,”
"Mahalo’s full integration with the Corelation core is what gave them the edge over other vendors."
“Mahalo played a pivotal role during our transition to a new core provider and digital platform, ensuring the conversion process was smooth, efficient, and on time. We view Mahalo as a true partner, committed to platform innovation and ongoing enhancements to meet our needs as we grow. Their dedication aligns with our mission to provide members with leading-edge technology.”
“Mahalo’s platform integrates effortlessly with the Keystone core system and offers an intuitive interface that has received excellent feedback from our team and our members. The enhanced functionality that Mahalo delivered empowers our credit union to provide a more modern and flexible digital banking experience, reinforcing PFCU’s commitment to building lifelong, trusted relationships with members.”
“Mahalo delivers everything we wanted in a digital banking partner, excelling in both member experience and internal functionality. Our goal is to create the best possible digital banking experience for our members, and the Mahalo platform sets Affinity Credit Union apart from our banking counterparts.”
“Partnering with Mahalo ensures that our members have access to an innovative and frictionless digital banking experience. Mahalo’s dedication to staying ahead of industry trends and prioritizing security gives us confidence that our digital banking platform will continue to evolve with our members’ needs.”
“We needed a digital banking partner that not only integrated deeply with our core system but also provided a streamlined, intuitive experience. Mahalo’s ability to evolve alongside our credit union ensures we remain competitive in the digital landscape. Its regular software updates and their team’s commitment to innovation make us confident that we will be empowered to stay ahead of the curve, better anticipate member needs, and drive sustainable long-term growth.”
“Mahalo is on the cutting-edge of security, and their dedication to staying ahead of emerging fraud threats makes us confident in our partnership decision. Their neurodiversity support, with options like colorblindness views and left- and right-hand modes, outshines other providers in terms of accessibility. We are thrilled about this new chapter and the positive impact it will bring to our members.”
“The service level provided by the Mahalo team during implementation and rollout was definitely a differentiator from other vendors.”
"The transition has been seamless, and we are seeing impressive engagement as more members explore the platform’s features. Members are excited about the refreshed design and quickly adapting to the platform’s improvements. The new look and ability to personalize the user experience are driving stronger engagement across our digital channels"
"We were impressed by Mahalo's ease of use and the wide range of customization options available for our members. Technology and member expectations are changing rapidly, and Mahalo is continuously adapting to keep pace with industry innovations. We believe Mahalo will be an adept partner that evolves quickly alongside us, ready with solutions that cater to the diverse needs of our membership base"
"Mahalo checked all the boxes for us in terms of feature functionality, and their staff's reputation is truly unmatched. They have the right people and systems to uphold their brand promise to our members. Mahalo is the complete package: integration, security, and an exceptional member experience."
"It’s essential that as our credit union grows, we continue to advance our digital ecosystem to deliver a secure, seamless experience tailored to our members’ needs. “Mahalo’s forward-thinking platform and smooth core integration help us stay ahead of industry trends while meeting member expectations for security, accessibility, and digital engagement"
"Mahalo stood out as we began exploring partners for its deep understanding of the credit union mission, strong focus on user experience, and flexibility to grow with us. The Thoughtful Banking platform’s adaptive interface will enable us to meet members where they are, especially younger generations who expect convenient, mobile-first solutions. Mahalo equips us to remove friction, boost member satisfaction, and remain a trusted financial resource within the communities we serve."
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